Delivery Information

What are your shipping charges?

Shipping Fees:  All orders are shipped by our own express. Shipping fees are determined using real-time shipping calculator.

Note: The following areas in the United States do not offer shipping:

Alaska, Puerto Rico, Hawaii, Guam, Northern Mariana Islands, United States Virgin Islands, American Samoa, Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Haiyan Islands, Saipanina Island, Midway Island, Navassa Island, Wake Island and other regions outside the United States mainland; 

Duties and Taxes: Please note that any duties, customs, or other fees associated with international shipment will be the responsibility of the customer.

When do you ship?
We make all efforts to ship all in-stock orders by the next working day.
Where do you ship?
We confirm receipt of all orders by e-mail. Typically, this confirmation e-mail will also include package tracking details (when appropriate if you choose) so that you can monitor the progress of your order.
What is the transit time?
We ship by our own express company; Generally the transit time is typically within 4-6 business days.
How will I know if my order has been processed?
We can ship to any country in the world, except for: Saudi Arabia etc countries rules by law.
Return & replacement policy

Dear All SiS customers;

SiS kindly supply you an intimate underwear and private products. Once signed for, returns and exchanges are not supported.

Refuse secondary sales and care for each other’s health! We strongly advocate the prohibition of secondary sales of personal items.

If the design is missing/wrongly shipped/the product or quality is defective, please contact customer service as soon as possible to assist in the return and reissue. Please ensure that the products are completely packaged when sending them back.